Local Warranty

Gimdow Singapore will provide a limited warranty – one (1) year parts and fifteen (15) days shipping, return & exchange – on all products manufactured or private labelled by the Gimdow Singapore, using the Limited Warranty as a guide.

Limited Warranty states that the company warrants the product against defects in material or workmanship for one year from the date of delivery. If a product malfunctions during the first 15 days after it is delivered to a customer, the company will be responsible for all costs associated with repairing the item, including the cost of replacement parts, shipping charges for return of the item, and the cost of labour to repair the equipment by a company employee or a contracted third-party service technician.

After the first 15 days but within 1 year of purchase, if a product malfunctions, the company will only be responsible for the cost of replacement parts. The customer will be responsible for any shipping charges incurred and the cost of labour to repair the item. The company cannot be held responsible for equipment malfunctions or damage that are the result of accidents or misuse by the customer.


Limited Warranty

Gimdow Singapore warrants this product against defects in material or workmanship for 1 year from the date of delivery. Gimdow Singapore will pay for labor and standard shipping costs for warranty service for a period of 15 days from the date of delivery.

Gimdow Singapore’s sole obligation under said warranty is to repair, or at its option, replace the defective part. The buyer shall have no other remedy. All Special, incidental, and consequential damages are excluded.

The warranty shall be voided by alterations of equipment (except by Gimdow Singapore), tampering with, improper installation or maintenance, accident, or misuse. This warranty expressly excludes all damage to these products resulting from careless or neglectful handling and transportation once it has left Gimdow Singapore’s premises.

Gimdow Singapore shall in no event be responsible for any warranty work done without first obtaining Gimdow Singapore’s written consent.

This warranty is made expressly in lieu of all other warranties, expressed or implied, including any implied warranties regarding merchantability or fitness for a particular purpose. No employee, agent, franchise, dealer, or other person is authorized to give any warranties of any nature on behalf of Gimdow Singapore. Except as provided herein, Gimdow Singapore shall have no liability or responsibility to customer or any other person or entity with respect to any liability, loss, or damage caused or alleged to be caused directly or indirectly by “equipment”.

Notwithstanding the above limitations and warranties, Gimdow Singapore’s Liability hereunder for damages incurred by customer or others shall not exceed the amount paid by customer for the particular equipment involved.